Levi Strauss India
Levi Strauss and Tradeshift have worked together to bring you the following FAQs. Take a look!
Quick reference guide - India Compliance Rule
Please click here to access the Tradeshift Quick Reference Guide for India. ...
How to add despatch locations to invoices from the Company Profile
Click here to view a comprehensive guide on how to add despatch locations to invoices from the Company Profile. ...
What is Tradeshift Buy?
Tradeshift Buy is a private Marketplace that enables Levi Strauss' procurement teams to place orders with authorized sellers in their Tradeshift Network. By providing an intuitive shopping experience for procurement teams users are guided towards you ...
Where can I find out more about Tradeshift?
We are pleased you want to learn more about the Tradeshift. It’s good to find out more about the platform you will be using. Just click here for more information about Tradeshift’s past, present and vision. To set up your account please make sure you ...
Can I receive instant notifications?
Yes, it’s a great feature and will speed up issue resolution meaning improved processing time and working capital for you. To receive these notifications, make sure that you do not disable notifications on your account. ...
Do I need to create multiple Tradeshift accounts to connect with different companies?
No, it’s not possible to create duplicate accounts. Tradeshift wants to make connecting with your customers and suppliers easy, so you only need one account per legal entity which means only one password to remember. You can add users to your account ...
How do I get started with Tradeshift Marketplace?
Once you have accepted the connection request from your Buyer you will be connected and ready to start. Activate the Seller Marketplace Manager App The SMM app is used for creating and managing products, prices, inventory images and contract data, an ...
What are the validation rules?
The validation rules are in place to ensure that Levi Strauss has all the information they need to process your invoices. This means that there will be no delays in processing your payment once you invoice us. The validation rules are detailed in the ...
What should I do if I don’t have all the information I need?
The information being requested is what is required to process your invoices. If you have any concerns, you can contact us. Drop us a line via email at mbxTradeshiftInvoice@levi.com. We will be happy to help. ...
Do I need to add payment information to the invoice?
This will depend on the Levi Strauss & Co. you are invoicing. If this is required, then it will be detailed in the validation rules FAQ. ...
How do I invoice different branches/entities?
You should be connected to the branches that you do business with. When you are creating your invoice, you will be able to select the branch/entity that you would like to invoice. If you have just started doing business with a new entity you should r ...
What happens if I don’t provide the correct information on an invoice?
Once you submit an invoice to us, we will check the invoice before processing payment. If there is anything missing, we will reject the invoice and let you know what’s missing. Please ensure that you have Notifications turned on in your account setti ...
How do I connect to Levi Strauss?
Tradeshift will be sending all suppliers activation links on our behalf. Please make sure you can accept emails from the @tradeshift.com domain. The connection process is very easy once you receive this; simply click on the activation link and you’ll ...
How do I send an invoice?
Congratulations, you’re connected with your customer and you’re ready to send your first invoice. Tradeshift is a simple, lightweight way to send invoices quickly and easily for free regardless of how many invoices you send. If you’re reading this, y ...
What information do I need to provide on my invoice?
The information that you need to provide on your invoices has not changed. This can vary depending on the customer you are invoicing. You can check what validation rules your customer has in the “What are the validation rules?” FAQ. /p> ...
I haven't received an invitation to register, what should I do?
We will be happy to investigate that. It could be because we haven’t started onboarding in your area yet or it might be because we don’t have the correct email address for your company. Don’t worry, we can help. Drop us a line via email at mbxTradeSh ...
What if my colleague got the invitation but it’s me that should receive it?
The easiest way to get started would be to get them to forward you the email. You can use the link to register the account then update the details during the set-up journey. If you have no idea who received the email or if the person has left the com ...
Where can I find out more information?
Once you have accepted your invitation to connect there are how to guides available in the Support Center App. If you have already activated your account and have activated the Seller Marketplace Manager App then log in and the content will be visibl ...
Who do I contact if I have questions?
If you have any questions, there’s help at hand. To speed up resolution to any queries please make sure that you contact the right team. If you have any questions relating to the Tradeshift platform the team at Tradeshift will be happy to help and ca ...
How do I change my company’s bank or address details?
If these details change, please contact us and let us know. Our contact information is mbxTradeShiftInfo@levi.com. ...
Why can’t I submit my product offerings?
This can happen if you have activated your account and connected outside the invitation process. To use Tradeshift Buy you will need to be connected to Levi Strauss' Master branch. If this is the case, please contact your customer to receive an invit ...
What is an integration, and does it apply to me?
Integrations are automated document sending methods, that use file transfer protocols to upload EDI files to Tradeshift. These projects are not necessarily applicable to you, but if you qualify for an integration, Tradeshift will contact you to help ...