Levi Strauss South Africa
Please find useful FAQs under this secion regarding Levi Strauss and Tradeshift.
When will this be rolled out to all suppliers?
All suppliers are asked to send invoices via Tradeshift where legally possible. If you’ve received an invitation from us, you’re asked to send invoices via Tradeshift straight away. Don’t worry, we will let you know the deadline by which this needs t ...
Where can I find out more about Tradeshift?
We are pleased you want to learn more about the Tradeshift. It’s good to find out more about the platform you will be using. Just click here for more information about Tradeshift’s past, present and vision. To set up your account please make sure you ...
Do I need to create multiple Tradeshift accounts so that I can invoice different companies?
No. Tradeshift want to make sure that invoicing is easy, so you only need one account for your legal entity which means only one password to remember. You can add users to your account so that if you’re away someone else can cover. ...
How do I connect to Levi Strauss & Co. ?
Tradeshift will be sending all suppliers activation links on our behalf. Please make sure you can accept emails from the @tradeshift.com domain. The connection process is very easy once you receive this; simply click on the activation link and you’ll ...
How do I send an invoice?
Congratulations, you’re connected with your customer and you’re ready to send your first invoice. Tradeshift is a simple, lightweight way to send invoices quickly and easily for free regardless of how many invoices you send. If you’re reading this, y ...
I haven't received an invitation to register, what should I do?
We will be happy to look into that. It could be because we haven’t started onboarding in your area yet or it might be because we don’t have the correct email address for your company. Don’t worry, we can help. Our contact information is mbxTradeshift ...
What if my colleague got the invitation but it’s me that should receive it?
The easiest way to get started would be to get them to forward you the email. You can use the link to register the account then update the details during the set-up journey. If you’ve received an email in error, you can complete the details at the bo ...
What is an integration, and does it apply to me?
Integrations are automated document sending methods, that use file transfer protocols to upload EDI files to Tradeshift. These projects are not necessarily applicable to you, but if you qualify for an integration, Tradeshift will contact you to help ...
What are the validation rules?
The validation rules are in place to ensure that Levi Strauss has all the information they need to process your invoices. This means that there will be no delays in processing your payment once you invoice us. The validation rules are detailed in the ...
What information do I need to provide on my invoice?
The information that you need to provide on your invoices has not changed. This can vary depending on the customer you are invoicing. You can check what validation rules your customer has in the “What are the validation rules?” FAQ. ...
What should I do if I don’t have all the information I need?
The information being requested is what is required in order to process your invoices. If you have any concerns, you can contact us. Out contact details are mbxTradeshiftInvoice@levi.com. ...
How do I invoice different branches/entities?
You should be connected to the branches that you do business with. When you are creating your invoice, you will be able to select the branch/entity that you would like to invoice. If you have just started doing business with a new entity you should r ...
Do I need to add payment information to the invoice?
This will depend on the Levi Strauss & Co. you are invoicing. If this is required, then it will be detailed in the validation rules FAQ. ...
What happens if I don’t provide the correct information on an invoice?
Once you submit an invoice to us, we will check the invoice before processing payment. If there is anything missing, we will reject the invoice and let you know what’s missing. Please ensure that you have Notifications turned on in your account setti ...
Who do I contact if I have questions?
If you have any questions, there’s help at hand. To speed up resolution to any queries please make sure that you contact the right team. If you have any questions relating to the Tradeshift platform the team at Tradeshift will be happy to help and ca ...
How do I change my company’s bank or address details?
If these details change, please contact us and let us know. Our contact information is this form. ...
Can I receive instant notifications?
Yes, it’s a great feature and will speed up issue resolution meaning improved processing time and working capital for you. In order to receive these notifications, make sure that you do not disable notifications on your account. ...