Levi Strauss APAC
Levi Strauss and Tradeshift have worked together to bring you the following FAQs. Take a look!
Levi Strauss & Co. East Asia Pacific: Getting started with Tradeshift
Access the invoicing guides shared during the webinar, now available in multiple languages for your convenience: English Japanese Tradeshift上の消費税額が自社計算額と一致しない場合の対処方法（暫定版) Korean Thai Simplified Chinese Traditional Chinese For Malaysian sellers, p ...
When will this be rolled out to all suppliers?
Levi Strauss & Co. is partnering with Tradeshift to simplify and enhance how we do business together. Starting from April 15, 2026, Levi Strauss & Co. will transition to the Tradeshift platform for all indirect purchasing across East Asia Pacific and ...
Where can I find out more about Tradeshift?
We are pleased you want to learn more about the Tradeshift. It’s good to find out more about the platform you will be using. Just click here for more information about Tradeshift’s past, present and vision. To set up your account please make sure you ...
Do I need to create multiple Tradeshift accounts so that I can invoice different companies?
No. Tradeshift want to make sure that invoicing is easy, so you only need one account for your legal entity which means only one password to remember. You can add users to your account so that if you’re away someone else can cover. ...
How do I send an invoice?
Congratulations, you’re connected with your customer and you’re ready to send your first invoice. Tradeshift is a simple, lightweight way to send invoices quickly and easily for free regardless of how many invoices you send. If you’re reading this, y ...
I haven't received an invitation to register, what should I do?
We will be happy to look into that. It could be because we haven’t started onboarding in your area yet or it might be because we don’t have the correct email address for your company. Don’t worry, we can help. Our contact information is mbxTradeshift ...
What if my colleague got the invitation but it’s me that should receive it?
The easiest way to get started would be to get them to forward you the email. You can use the link to register the account then update the details during the set-up journey. If you’ve received an email in error, you can complete the details at the bo ...
What is an integration, and does it apply to me?
Integrations are automated document sending methods, that use file transfer protocols to upload EDI files to Tradeshift. These projects are not necessarily applicable to you, but if you qualify for an integration, Tradeshift will contact you to help ...
What happens if I don’t provide the correct information on an invoice?
Once you submit an invoice to us, we will check the invoice before processing payment. If there is anything missing, we will reject the invoice and let you know what’s missing. Please ensure that you have Notifications turned on in your account setti ...
Who do I contact if I have questions?
If you have any questions, there’s help at hand. To speed up resolution to any queries please make sure that you contact the right team. If you have any questions relating to the Tradeshift platform the team at Tradeshift will be happy to help and ca ...